First time customers receive an extra 10% off total order.

Shipping & Policies

  

Shipping Rates and Policies - Within the United States: 


We typically ship USPS priority mail  with the following rates based on your order total: 

Orders are shipped using Flat Rate Priority plus a small handling charge which will be calculated at checkout.

Orders are shipped with delivery confirmation and insurance.


 

Shipping Rates and Policies - International: 



Shipments  to International destinations are shipped via USPS Global Priority  Mail, please note that the shipping charges cannot be calculated online  at checkout. Please email me your order and shipping address before  completing your order, upon receipt of your shipping address, I will  email you with the exact shipping amount that would be charged on your  order, then upon a return email from you accepting the shipping charge  your order will then be placed and processed.



***Please  note for international orders, payment must be made in full, including  postage, before project is undertaken, if you have any questions please email me before completing your order.*** 



 

Return Policy: 


I  am committed to 100% satisfaction from all my customers. If for any  reason you are not satisfied please contact me within 5 days of receipt  of your purchase for return authorization. Refunds can be made by refund  of the purchase price or even exchange of product upon receipt of  original order .


 

Returned Checks:


A return check fee of $45.00 will be charged for all returned checks.


 

Sales Tax:


Any  order placed in the state of Pennsylvania will have the standard 6% tax  rate applied if called for. Any other state in the United States will  not pay sales tax.  (Now there's some good news)!  However,  international orders may have customs duties and taxes added.



 

Payment Options:


Dee's  Stitchery accepts all major credit cards and E-checks through Paypal.   You no longer need a paypal account to pay with your credit card.  When  paying for your purchase, you are given the option to sign up for a  Paypal account or make a traditional payment using your credit card.   Paypal is a safe and secure method of online payment that uses advanced  encryption to protect your private information.  That is one of our top  priorities here at Dee's Stitchery! 

If you wish to call your order in, that's fine too!  Our number is...

330-889-9935